Shipping Policy

Last updated: June 16, 2026

At PhoneClubCy, we aim to deliver your products safely and efficiently. The following terms outline our shipping and delivery processes.

1. Shipment Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a new notification as soon as your order has shipped.

• In cases of high order volume, shipments may be slightly delayed. If a significant delay occurs, we will contact you immediately via email or phone.

2. Shipping Rates & Delivery Estimates

We deliver island-wide across Cyprus using local courier services. All shipping charges are calculated and displayed clearly at checkout.

• Delivery Method: Local Courier (Pick-up from Courier Office)

• Estimated Delivery Time: 2-3 business days

• Shipping Cost: Calculated at checkout (or Free Shipping based on promotional criteria)

⚠️ Note: Home delivery may incur additional charges depending on courier availability in your specific area.

3. Shipment Confirmation & Order Tracking

• Once your order is dispatched, you will receive a Shipment Confirmation email containing your tracking number(s).

• Tracking numbers typically become active within 24 hours of shipment.

4. Damages & Lost Packages

• PhoneClubCy is responsible for your order until it is safely delivered to the courier point.

• If you receive your package damaged, you must contact us at support@phoneclub.cy within 48 hours of delivery.

• Please include photographs of the packaging and the damaged items so we can process a replacement or refund promptly.

5. Contact Information

If you have any questions regarding the shipping and delivery of your order, please reach out to us:

• Email: support@phoneclub.cy

• Phone: +357 97432433

• Address: ANEXARTISIAS 93, 3040, LIMASSOL, CYPRUS